Business Systems Analyst

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision. 

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions. 

About the role

Are you ready to make a real impact in your community while advancing your career in business systems and data analytics? The City of Sydney is seeking a passionate and skilled Business Systems Analyst to join our City Infrastructure and Traffic Operations (CITO) team.

As a Business Systems Analyst, you’ll play a pivotal role in developing and supporting systems that drive the delivery and maintenance of civil asset infrastructure. You’ll help shape the future of Sydney by enabling data-driven decision-making and continuous improvement across our operations.

What You’ll Bring

• Tertiary qualifications in IT or significant experience in a related field.
• Expertise in Microsoft SQL, GIS, and asset management systems.
• Excellent communication and stakeholder engagement abilities.
• Strong analytical and problem-solving skills with a knack for simplifying complex processes.
• Experience with data visualization tools.

Key Responsibilities

• Analyse and improve business processes and systems.
• Lead user acceptance testing and support digital transformation projects.
• Manage and validate asset data across corporate systems.
• Provide technical support and training for system users.
• Design and implement data strategies to enhance quality and efficiency.

Who You’ll Work With

You will collaborate with internal teams, project groups, and external partners to deliver innovative solutions that align with our strategic goals. Your work will influence decisions at all levels and contribute to the success of Sustainable Sydney 2030–2050.

Download position description. 

This role has the option of a rostered day off each month, known as a 19-day month.

The recommended applicant must complete a pre-employment health declaration.

Applications must be submitted online by 11:59pm, Thursday 14 August 2025.

For more information, contact Andrew Rickard, Performance and System Manager on 02 9265 9997.

What we can offer you

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

• 3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance 
• Collaborative approach to flexible working
• City centre head office, with many public transport options.

Professional development

• Leadership and management development program
• Further education program providing reimbursement of course fees, and study and exam leave
• Opportunity to attend external courses and conferences
• Long service and employee recognition awards
• Employee assistance program offering free, confidential counselling

Supporting families

• 26 weeks paid parental leave and 6 weeks paid partner leave
• Paid and unpaid adoption and long-term fostering leave
• Paid superannuation for up to 52 weeks of parental leave
• Part-time and job-sharing options available
• Supportive return-to-work environment

Inclusive culture

• Recognised as an Inclusive Employer by the Diversity Council of Australia
• Active employee networks including City Women, City Pride, DiverseCity and Aboriginal and Torres Strait Islander network
• Recognised family inclusive workplace
• Veteran employment supporter

Find out why a career at the City of Sydney might be right for you.

How to apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women. 

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us. 

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at recruitment@cityofsydney.nsw.gov.au or 02 9265 9333.

Select ‘apply now’ to submit your resume and selection criteria.