Cultural Programs Support Officer

Caring for our city, creating a future for all

Our people are passionate about their communities and connected to their teams. They’re motivated by our genuine commitment to diversity and inclusion, and our clear, compelling plan for our global city: Sustainable Sydney 2030 – 2050 Continuing the Vision. 

Be part of a purpose-led organisation with care at its core. You’ll make a difference by acting in the best interests of our communities and city. Be better together with collaborative and inclusive partnerships. Embrace possibilities and be open to new ideas and creating bold solutions. 

About the role

The Cultural Programs Support Officer supports the Cultural Programs and Services team through professional and responsive communication, administration, event and operational support.  

This role helps keep the event wheels turning and is the first point of contact for our community when they make enquiries about our programs and services. 

From helping with event bump in’s to ordering supplies and managing bookings your tasks can vary from week to week. While the day to day is all about good communication, organisation, process and administration you get to be surrounded and inspired by creativity and community! 

What you will do:  

• support your team members through responsive communication, outstanding customer and community service
• provide event administration and operational support to help us deliver efficient and effective services 
• develop fantastic relationships, use your networks and understand best practice   
• follow processes, be safe, manage engagements and prioritise administration  

To be successful, you will:

• have demonstrated experience in a similar role ideally working in administration, government or cultural sector 
• be a problem solver and will go out of your way to ensure an excellent experience for our community.
• assist with event delivery when needed and are flexible about working in various locations and hours
• be passionate about accessibility, diversity and making an impact in the community through providing opportunities for play and creativity  

Download position description.

The recommended applicant must complete a pre-employment health declaration, medical assessment, criminal history and working with children check. 

Applications must be submitted online by 11:59pm, Friday 25th October 2024.

For more information, contact Ellen Lowrey, Manager Programs & Learning on 02 9265 9088..

What we can offer you

You’ll work with passionate, welcoming and supportive people who care for our communities and create a future for all.

Flexible working

• 3 days of care and cultural leave each year for health and wellbeing activities, cultural and religious days or events of significance 
• Collaborative approach to flexible working
• City centre head office, with many public transport options.

Professional development

• Leadership and management development program
• Further education program providing reimbursement of course fees, and study and exam leave
• Opportunity to attend external courses and conferences
• Long service and employee recognition awards
• Employee assistance program offering free, confidential counselling

Supporting families

• 26 weeks paid parental leave and 6 weeks paid partner leave
• Paid and unpaid adoption and long-term fostering leave
• Paid superannuation for up to 52 weeks of parental leave
• Part-time and job-sharing options available
• Supportive return-to-work environment

Inclusive culture

• Recognised as an Inclusive Employer by the Diversity Council of Australia
• Active employee networks including City Women, City Pride, DiverseCity and Aboriginal and Torres Strait Islander network
• Recognised family inclusive workplace
• Veteran employment supporter

Find out why a career at the City of Sydney might be right for you.

How to apply

We welcome candidates from all backgrounds in a workplace as diverse as our communities. We’re passionate about gender balance, with an executive team two-thirds female and half of leadership roles held by women. 

All applicants, including Aboriginal and Torres Strait Islander peoples, people with disability, veterans and people of diverse sexualities and genders, are encouraged to join us. 

We’re a disability confident recruiter. If you identify as a person with disability and require support for your application or the recruitment process, contact us at recruitment@cityofsydney.nsw.gov.au or 02 9265 9333. 

Select ‘apply now’ to submit your resume and selection criteria.